September 10-11, 2019

New York City, NY

Tuesday September 26, 2018

– Breakfast Deep Dive B – 

Reinventing Learning & Development

07.15 Deep Dive Registration, Networking & Breakfast
07.30 Deep Dive Leader’s Welcome and Introduction Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
07.40 Discover: How Kabbage Is Creating a Scalable Culture of Constant Learning in a Business Operating at the Intersection of Tech & Financial Services Jennifer Straus, Head of People Operations Strategy, Kabbage
08.00 Discover: The ‘WU Way’: How Western Union Is Radically Redefining & Transforming the Development of its Next
Generation of Leaders
Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
08.20 Debate: How Do We Transform Learning & Development
in Financial Services?
Jennifer Straus, Head of People Operations Strategy, Kabbage
Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
08.40 Action: What Are You Now Going to Do Differently to Rethink Your Approach to Learning & Development? Output-Focused Action Session Facilitated by Deep Dive Leader
09.00 Deep Dive Leader’s Recap & Conclusion Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
09.15 End of Deep Dive
Conference Day Two starts at 9:30, after the end of this Deep Dive
What is a Deep Dive

09.00 Conference Registration & Networking
09.30 Chairman’s Welcome & Recap of Day One
Build Change Agile Cultures of Innovation
09.40 Discover: Creating a Magnetic Culture in Financial Services that Delivers Better Innovation & Boosts Revenue Suzanne Zeller, Chief Human Resources Officer, Allianz
10.00 Discover: Driving Strategic Change Through People During a Company Turnaround Lorna Hagen, Chief People Officer, OnDeck Capital
10.20 Discover:Rethink How You Innovate to Compete for Vital Technical Talent When Operating at the Intersection of Tech and Financial Services Ariana Dugan, Director of Education Project Management, General Assembly
10.40 Develop: What Are the Key Barriers to Innovation in Financial Services? Suzanne Zeller, Chief Human Resources Officer, Allianz

Lorna Hagen, Chief People Officer, OnDeck Capital

Ariana Dugan, Director of Education Project Management, General Assembly

10.55 Action: What Will You Now Do to Put Your People Function at the Centre of Innovation in Your Business? Neville Bourke, Organization Change Specialist, formerly Head of HR, Retail Banking, Bank of Ireland
11.10 Speed Networking & Refreshments
Rethinking Data to Boost Business Outcomes
11.40 Discover: How Bank of America is Driving an Inclusive Culture Shift & Rethinking Diversity in Financial Services Namrata Yadav, Senior Vice President, Bank of America
 12.00 Discover:How You Can Fully Capitlize on True Economic Impact of People Analytics Through the Leading Practices of Success Within Financial Services Lexy Martin, Principal, Research & Customer Value, Visier
12.20 Develop: How Can We Ensure We Maximize the ROI on People Analytics? Namrata Yadav, Senior Vice President, Bank of America
Lexy Martin, Principal, Research & Customer Value, Visier
12.35 Action:What One Thing Will You Now Change About Your Approach to Data? Neville Bourke, Organization Change Specialist, formerly Head of HR, Retail Banking, Bank of Ireland
12.50 Networking Lunch

Reimaging the Role of HR in Driving Performance

1.30 Discover: Reorganizing HR to Become Truly Agile & Fit for a Business Operating at the Intersection of Financial Services & Tech Melanie Maddox, Vice President – Agile Project Based Organization, BBVA
1.50 Discover: Wired to Win: Taking a Data-based Approach to Human Connectivity & Performance Tanya Ezekiel, CEO and Executive Coach, Conductive Coaching
2.10 Develop: What Are the Keys to Reorganizing and Reshaping HR for Maximum Impact?

Melanie Maddox, Vice President – Agile Project Based Organization, BBVA

Tanya Ezekiel, CEO and Executive Coach, Conductive Coaching

2.25 Action: What One Thing Will You Now Change to Take a Leap Forward? Output Focused Action Session Facilitated
by the Chair
2.40 Speed Learning: HR Leaps from Financial Services Leaders
Uncover the story behind six HR leaps from the financial services sector in one quick-fire session. Each table will be hosted by a HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.
4.00 Chair’s Closing Remarks & End of Conference

What is a Deep Dive?

This interactive deep dive session will bring together a select group of people leaders to challenge traditional thinking around culture in financial services. Take this exclusive opportunity to collaborate with new peers and find innovative and practical ways to evolve your culture. Dig deeper into this business-critical subject and walk away with a practical roadmap for success.