July 15-17
New York, NY

How disruptive HR in Financial Services
is delivering
commercial impact now &
leading agile businesses into a digital future

AboutConference Day One

Conference Day One

Tuesday 16 July

8.00 Conference Registration & Networking

8.45 What it Takes to Make a Leap a Reality

Gareth Pearce, Managing Director – LEAP HR, Hanson Wade

9.00 Chair’s Welcome, Opening Remarks & Connection Before Content

Mark Reid, most recently Chief Human Resources Officer, USAA

Morning Plenary: Reimagining Strategic HR

9.20 Discover: Accelerating the Digital Fitness of Your Workforce to Build a Faster, Smarter, More Future-Focused Financial Services Business from Within

Jeff Hood, Executive Vice President Human Resources, Citizens Bank

9.40 Discover: Re-Imagining Strategic HR in a Fast-Changing Financial Services Industry

Maria Rosploch, Vice President Strategic Human Resources, KellyOCG

10.00 Develop: What are the Keys to Building a Faster, Smarter, More Future-Focused Workforce?

Jeff Hood, Executive Vice President Human Resources, Citizens Bank

Maria Rosploch, Vice President Strategic Human Resources, KellyOCG

10.20 Action: What Do We Need to be Preparing For in Order to Win in a Future Financial Services Industry?

Output-Focused Action Session Facilitated by the Chair

10.40 Speed Networking & Refreshments

Morning Track A: Rethinking Engagement

11.30 Discover: Inside a Low-Cost, High-Impact Digital Approach to Transforming Engagement in the Financial Services Organization of the Future

Download the Event Guide for Full Details

Jamie Kopsachilis, Chief Operating Officer & Head of HR Operations, Société Générale

11.50 Discover: Redefining Employee Engagement: How Financial Services Pioneers are Moving the Needle with New Engagement Science

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Peggy Altherr, Director of Customer Success, Achievers

12.10 Develop: How Do We Need to Rethink the Way We Look at Engagement to Inspire our Workforce to Achieve Next-Level Performance?

Jamie Kopsachilis, Chief Operating Officer & Head of HR Operations, Société Générale
Peggy Altherr, Director of Customer Success, Achievers

12.30 Action: What Are You Now Going to Change About Your Own Approach to Engagement to Move the Needle in Your Organization?

Output-Focused Action Session Facilitated by the Chair

Morning Track B: Rethinking Culture

11.30 Discover: Replicating an Award Winning Tech Culture Inside a Financial Services Business Which Attracts Brilliant People to Join and Inspires Them to Want to Stay

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Fatima Beach, Chief People Officer, SpiderRock

11.50 Discover: Raising the Bar on Experience, Culture, Engagement and Performance in an Agile, Entrepreneurial Digital Financial Services Business

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Damon Klotz, Lead Product Marketing Manager, CultureAmp

12.10 Develop: How Are The Outliers in the Financial Services Industry Rethinking Culture to Give Them A Competitive Advantage?

Fatima Beach, Chief People Officer, SpiderRock
Damon Klotz, Lead Product Marketing Manager, CultureAmp

12.30 Action: What One Thing Can You Now Do To More Effectively Use Your Own Culture As a Lever for Peak Performance?

Output-Focused Action Session Facilitated by the Chair
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12.50 Networking Lunch

Afternoon Track A: Building A Smarter Workforce

1.40 Discover: Inside the Journey to Building a Simpler, Faster, More Engaging Financial Technology Company

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Julia Kellogg, Chief People Officer, North American Bancard

2.00 Discover: Where Does This Road Lead? Building a Career Pathway and Skill Based Paradigm for Employee Development in a Future Financial Services Organization

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Sean Stowers, Director of Learning Services, Pearson

2.20 Develop: What Are The Keys to Building a Smarter, Simpler, Faster Financial Services Workforce?

Julia Kellogg, Chief People Officer, North American Bancard
Sean Stowers, Director of Learning Services, Pearson

2.40 Action: What One Thing Can You Now Do To Rethink The Way You Develop Your Workforce When You Return To The Office

Output-Focused Action Session Facilitated by the Chair

Afternoon Track B: Transforming HR

1.40 Discover: Inside the $6bn Financial Services Start-up Transforming an Established Player into a Digital Leader

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Blanca Cofino, Senior Vice President Human Resources, Refinitiv

2.00 Discover: Challenging Traditional Thinking to Transform a Long-Established Commercial Bank into an Engine of Innovation, Entrepreneurship and Growth

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Kate Etinger, Chief Human Resources Officer, Bank Leumi

2.20 Develop: How Do You Accelerate the Development of a Culture of Innovation and Entrepreneurship in Your Organization?

Blanca Cofino, Senior Vice President Human Resources, Refinitiv
Kate Etinger, Chief Human Resources Officer, Bank Leumi

2.40 Action: What Are You Now Going to Change to Accelerate Your Own Company’s Journey Towards HR Transformation?

Output-Focused Action Session Facilitated by the Chair

3.00 Networking & Refreshments

3.30 Discover: What Are the Keys to People Analytics Success to Allow the Financial Services Business of the Future to Outsmart and Outperform the Competition?

Lexy Martin, Principal Research and Customer Value, Visier

3.50 Develop: How are Financial Services Outliers Reinventing HR to Outsmart and Outperform the Competition?

Lexy Martin, Principal Research and Customer Value, Visier

4.10 Action: What is the One Thing You Can Now do to Build a Smarter, Faster Financial Services Firm?

Output-Focused Action Session Facilitated by the Chair

4.30 Chair’s Recap & Closing Remarks

Mark Reid, most recently Chief Human Resources Officer, USAA

4.45 End of Conference Day One

5.00 Informal Networking Drinks