Main Conference – Day 2

– Breakfast Deep Dive B –
Reinventing Learning & Development
07.15	Deep Dive Registration, Networking & Breakfast
07.30	Deep Dive Leader’s Welcome and Introduction	Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
07.40	Discover: How Kabbage Is Creating a Scalable Culture of Constant Learning in a Business Operating at the Intersection of Tech & Financial Services	Amy Zimmerman, Chief People Officer, Kabbage
08.00	Discover: The ‘WU Way’: How Western Union Is Radically Redefining & Transforming the Development of its Next Generation of Leaders	Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
08.20	Debate: How Do We Transform Learning & Development in Financial Services?	Amy Zimmerman, Chief People Officer, Kabbage
		Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
08.40	Action: What Are You Now Going to Do Differently to Rethink Your Approach to Learning & Development?	Output-Focused Action Session Facilitated by Deep Dive Leader
09.00	Deep Dive Leader’s Recap & Conclusion	Mark Bocianski, Vice President & Global Head of Talent Management & Learning, Western Union
09.15	End of Deep Dive Conference Day Two starts at 9:30, after the end of this Deep Dive

09.00	Conference Registration & Networking
09.30	Chairman’s Welcome & Recap of Day One
Rethinking Innovation
09.40	Discover: Creating a Magnetic Culture in Financial Services that Delivers Better Innovation & Boosts Revenue	Suzanne Zeller, Chief Human Resources Officer, Allianz
10.00	Discover: Change Management Center of Excellence to Equip Your Business to Deal with a Rapidly Evolving Financial Services Industry	Jim Hazboun, Chief Human Resources Officer, Hyundai Capital
10.20	Develop: What Are the Key Barriers to Innovation in Financial Services?	Suzanne Zeller, Chief Human Resources Officer, Allianz
		Jim Hazboun, Chief Human Resources Officer, Hyundai Capital
10.35	Action: What Will You Now Do to Put Your People Function at the Centre of Innovation in Your Business?	Output-focused Action Session Facilitated by the Chair
10.50	Speed Networking & Refreshments
Reorganizing Your HR
11.20	Discover: Reorganizing HR to Become Truly Agile & Fit for a Business Operating at the Intersection of Financial Services & Tech	Melanie Maddox, Vice President – Agile Project-Based Organization, BBVA
11.40	Discover: Driving Strategic Change Through People During a Company Turnaround	Lorna Hagen, Chief People Officer, OnDeck Capital
12.00	Develop: What Are The Keys to Reorganizing HR for Maximum Impact?	Melanie Maddox, Vice President – Agile Project- Based Organization, BBVA
		Lorna Hagen, Chief People Officer, OnDeck Capital
12.15	Action: What Can We Transform about How We Do Performance Management to Get the Best from Our People?	Output-Focused Action Session Facilitated by the Chair
12.30	Networking Lunch
1.30	Discover: How Bank of America is Driving an Inclusive Culture Shift & Rethinking Diversity in Financial Services	Namrata Yadav, Senior Vice President, Bank of America
1.50	Discover: Radically Rethink Diversity to Deliver Better Innovation, Better Client Results & Better Business Outcomes	Jana Brown, Senior Vice President & Chief Operating Officer, TIAA
2.10	Develop: Which Elements of Our Culture & Approach to Inclusion Need Rethinking?	Namrata Yadav, Senior Vice President, Bank of America
2.25	Action: What Will You Now Change about Your Culture to Take a Leap Forward?	Output Focused Action Session Facilitated by the Track
2.40	Speed Learning: HR Leaps from Financial Services Leaders
	Uncover the story behind six HR leaps from the financial services sector in one quick-fire session. Each table will be hosted by a HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.
	The ‘Managing People Series’ at Marsh: How to Transform the Impact of Your Middle Managers Neal Wendel, Senior Vice President Human Resources, Marsh
4.00	Chair’s Closing Remarks & End of Conference

What is a Deep Dive?

This interactive deep dive session will bring together a select group of people leaders to challenge traditional thinking around culture in financial services. Take this exclusive opportunity to collaborate with new peers and find innovative and practical ways to evolve your culture. Dig deeper into this business-critical subject and walk away with a practical roadmap for success.