September 27-28 2016

New York

Day One
Tuesday September 27, 2016

Day Two
Wednesday September 28, 2016

07.00
Workshop Registration & Breakfast

07.15
Breakfast Workshop A – Reinventing a High-Performance Culture in Financial Services

09.00
Conference Registration & Networking

09.30
Introduction from the LEAP HR Team

09.40
Chairman’s Welcome, Opening Remarks, & Connection Before Content

  • Kerry Francis most recently VP & Regional Head Talent Management Americas & Corporate, AIG

Disruptive HR in a Disrupted Industry

09.50
Discover: Disrupt or Be Disrupted: How the Way We Work in Financial Services Will Change & What We Need to Do Now to Win in the Future

Synopsis

  • How people will want to be employed in the future and how we need to adapt if the people we want to hire don’t want to work in a traditional culture
  • What needs to change to allow us to respond to a new set of competitors who sit in the future and are pushing the envelope
  • Who do we need in HR in the future? What the external forces changing us are set to be, and how we should build the skills and capability to respond

10.10
Discover: Key People Lessons we Should be Learning from the Digital Disruptors in Financial Services

Synopsis

  • How disruptive organizations are transforming the industry – and the talent landscape – and what the implications are for everyone
  • What established companies can learn from the people strategies of the industry disruptors, and vice versa
  • Lessons learned from experiences on both sides of the fence

10.30
Debate: How Should We Be Rethinking HR to Adapt to a Radically Different Future Financial Services Industry?

Synopsis

Working with the whole group, this session will give you the chance to brainstorm ideas to help you think about what the future needs to look
like for your company and what you need to start doing today so you can compete tomorrow.

10.50
Action: What People Lessons Should We Be Learning from Other Disrupted Industries and Those Challenging the Status Quo Within Financial Services?

Synopsis

This interactive group discussion will focus on key ideas outside the industry, and from those doing most to change the industry from the
inside. What have people seen tried? What’s working elsewhere? How do we make it happen in Financial Services?

Interactive Peer-Led Discussion Facilitated by the Chair

11.10
Speed Networking & Refreshments

Linking Engagement and Performance for Bottom Line Impact

12.00
Discover: An Innovative Roadmap to Cost-Effective, World-Class Engagement in Financial Services

Synopsis

  • Drawing a direct line between wellness, engagement, productivity and profitability
  • A breakthrough approach to linking social, financial and physical wellbeing
  • Driving innovation in your engagement strategy to achieve top percentile results

12.20
Discover: Raising the Bar on Engagement & Performance Across a Rapidly Scaling, Increasingly Global FinTech Business

  • Becky Lowe VP HR – Global Technology Services, Experian

Synopsis

  • Experian has transformed both engagement and performance by rolling out a consistent talent management process across its business
  • How instilling discipline to talent management has lead to more consistent conversations, consistent platforms and consistent methodologies to better link people and performance
  • How the Experian experience has driven discipline, credibility, engagement and performance – lessons learned and next steps in the business transformation

12.40
Debate: New Ways To Create Purpose-Driven Work & Culture To Engage & Inspire Millennial FinTech Talent

Synopsis

Question the speakers on how their workforce engagement strategies and organizational structure changes have allowed them to achieve
engagement and retention success.

13.00
Action: Overcoming the Biggest Barriers to Engagement in Your Business

Synopsis

What’s stopping you achieving a step-change in engagement success in your business? This session will help you identify the barriers to
success and find solutions to help you overcome them.

Interactive Peer-Led Discussion Facilitated by the Chair

13.20
Networking Lunch

14.20
Speed Learning: HR Leaps from Financial Services People Leaders

  • Ronan Myler Head of HR - Distribution Channels, Bank of Ireland

Synopsis

Uncover the story behind four Financial Services industry HR leaps in one quick-fire session. Each table is hosted by an HR leader who
will tell the story of their leap; you then get the chance to question the host before moving on to your next table.

Interactive Peer-Led Discussion Facilitated by the Chair

15.20
Networking & Refreshments

Developing the Next Generation of FinTech Leaders

15.30
Discover: HR and a Bank in Transformation: Steps We Need to Take to Prepare for a Very Different Future

Synopsis

  • Understanding the need to be different, not just digital, to compete in a changing Financial Services industry
  • How we are designing for the future with empowerment and not control at the heart of our model
  • Examining the future attributes our people will need and what we are doing to build those skills now

15.50
Discover: A Breakthrough Approach to Developing Leaders For The Next Generation of Change In Financial Services

  • Bill Murphy Head of Change Leadership, Travelers Insurance

Synopsis

  • How do we leverage the leadership talent we have to bring us forward into a future where change is the norm?
  • What are the benefits to be gained by making leaders more change proficient, and what is at risk if you don’t?
  • What are the reinforcements which will get leaders to give of their discretionary effort to make this a reality?

16.10
Discover: Rethinking Leadership Development at all Levels of the Organization to Enable you to Thrive in an Industry being Disrupted

Synopsis

  • Why organizations need leaders at all levels of the organization, and why being a manager is no longer enough in a fast moving financial services environment
  • Re-examining what it means to be a leader as an individual contributor, compared to a leader leading a team or a leader leading
    multiple teams
  • Looking at leadership performance in a new way to transform leadership development and the bottom line impact of your leadership initiatives

16.30
Debate: Building the Financial Services Workforce of the Future Today

Synopsis

What will the Financial Services workforce of the future look like? How will the expectations of staff change? And what do we need to be doing
now to ensure we are ready for the seismic shifts expected before 2025. Ask your questions to the panel.

16.50
Action: What Needs to Change about Our Approach to Leadership Development to Help Our Companies Better Manage Change?

Synopsis

This group discussion will focus on the leadership of your organization now and in the future. Examine what is needed for those leaders to be
prepared to lead the change required to ensure your people strategy is future-proofed.

Interactive Peer-Led Discussion Facilitated by the Chair

17.10
Chairman’s Closing Remarks

  • Kerry Francis most recently VP & Regional Head Talent Management Americas & Corporate, AIG

17.30
End of Conference Day One